“R.H.E.A. will be a game changer for our business. With the current hiring crisis, not only is this crucial to stability and consistency of business as usual but it offers a streamlined way to not only survive but thrive.
Digital People, will alleviate my high value team from performing, high volume, tedious tasks. An untethered team creates efficiencies that drive profitability at the push of a button.
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Real-Time Insights and Analytics on Customer Interactions
LIVE switching between R.H.E.A.’s customer interactions and hand-offs to your employees. Agents can use an easy dashboard to pick any live or previous interaction allowing you to see exactly what is happening. Real-time call insights and warnings that help your sales, marketing, and customer success teams engage. R.H.E.A. also provides recommendations to your team on customer sentiment and engagement levels.
Agent and Manger View to see all live and past calls and overall engagement with R.H.E.A. and your Sales, Marketing or Customer Success agents
Live Agent view, allowing your employees to get real-time call transcription and live warning escalations around sentiment and engagement with the customer.
Live Digital People with AI Empathy & Conversational Intelligence
R.H.E.A. engages with your customers across any channel, text, voice, web. She is fully omnichannel capable. R.H.E.A. will proactively outbound call and engage your customers and the hand-off in real-time to your employees as needed. She is always learning and improving with a world-class emotion-enabled AI engine.
No-Code Builder to Create Your Own Digital People
A dynamic no-code builder engine to allow you to create your own digital people for almost any job function. Through a few steps you can decide on your use case, then click and connect your critical applications to the workflow. Next train R.H.E.A. (or whatever your choose to name your new digital person) and then follow our 4-Step Digital People Builder. Once she is trained then click, choose, and deploy your newest world-class digital employee for any job.
